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🤝 Apology Emails

Apology Email for Sending the Wrong Attachment

Use this template when you have accidentally sent the wrong file or attachment in an email and need to issue a correction. This email is appropriate for situations where you attached an outdated document, the wrong version of a file, or an entirely unrelated attachment, and you need to resend the correct file promptly.

Subject: Correction – Please Disregard Previous Attachment for [Subject/Project Name] Dear [Recipient's Name],
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🤝 Apology Emails

Apology Email to Customer for a Billing Error

Use this template when your company has made a billing or invoicing mistake that affected a customer. This email is suitable for situations involving overcharges, duplicate charges, incorrect line items, or other invoice discrepancies that require a formal acknowledgment, correction, and assurance that the issue has been resolved.

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🤝 Apology Emails

Apology Email to Team for Missing an Important Meeting

Use this template when you have missed a scheduled team meeting and need to apologize to your colleagues. This email is appropriate for situations where your absence may have disrupted the agenda, delayed decisions, or inconvenienced team members who were expecting your participation or input during the discussion.

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🤝 Apology Emails

Apology Email for Accidentally Hitting Reply All

Use this template when you have accidentally used Reply All on an email, sending your response to a wider audience than intended. This email is appropriate for situations where your unintended reply contained opinions, internal information, casual remarks, or other content that was meant only for a specific recipient and was inadvertently broadcast to the full distribution list.

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🤝 Apology Emails

Apology Email to Client for Sending Incorrect Data or Reports

Use this template when you have sent a client incorrect data, flawed reports, or inaccurate analytics and need to issue a professional correction. This email is appropriate when errors in spreadsheets, dashboards, financial summaries, or other data deliverables have been identified and you need to provide corrected information while preserving client trust.

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🤝 Apology Emails

Apology Email to a Client for Miscommunication

Use this template when a miscommunication with a client has led to confusion, incorrect expectations, or a mistake in your deliverables. This email takes ownership of the communication breakdown, clarifies the correct information, and outlines steps to prevent similar issues going forward.

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How to customize this template quickly

  1. Replace each placeholder with your real details.
  2. Adjust one sentence for your exact timeline and context.
  3. Read once for tone, then send.

Key placeholders in this version

[Subject/Project Name][Recipient's Name][date][original email subject][description of the wrong file, e.g., an outdated version of the report, a document intended for a different project, the wrong spreadsheet][Correct File Name][document type, e.g., proposal, report, contract, presentation][brief explanation, e.g., I had multiple versions of the file open and selected the wrong one when composing my email, the file naming convention caused me to attach a similarly named document by mistake, I inadvertently dragged the wrong file into the email before sending]

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