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🤝 Apology Emails

Apology Email to a Client for Miscommunication (Short Version)

Use this template when a miscommunication with a client has led to confusion, incorrect expectations, or a mistake in your deliverables. This email takes ownership of the communication breakdown, clarifies the correct information, and outlines steps to prevent similar issues going forward. A shorter version for quick sending.

Subject: Apology and Clarification Regarding [Topic of Miscommunication] Dear [Client's Name],
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How to customize this template quickly

  1. Replace each placeholder with your real details.
  2. Adjust one sentence for your exact timeline and context.
  3. Read once for tone, then send.

Key placeholders in this version

[Topic of Miscommunication][Client's Name][specific topic, e. g. Specifically, [describe what was miscommunicated, e. g. Please let me know if you need any additional details from me. [Your Name][Your Job Title][Company Name]

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