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📋 Complaint Letters

Complaint Letter to a Bank for Unauthorized or Fraudulent Charges (Short Version)

Use this template when you have discovered unauthorized or fraudulent transactions on your bank account and need to formally notify your bank in writing. This letter is appropriate when phone calls to customer service have not fully resolved the issue or when you want a documented record of your dispute for your protection. A shorter version for quick sending.

Dear [Bank Name] Customer Service Department, I am writing to formally report and dispute unauthorized transactions that have appeared on my account. Despite contacting your customer service team by phone on [Date(s) of Previous Phone Calls], this matter has not been fully resolved, and I am now submitting this written complaint to ensure there is a clear and documented record of my dispute.
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How to customize this template quickly

  1. Replace each placeholder with your real details.
  2. Adjust one sentence for your exact timeline and context.
  3. Read once for tone, then send.

Key placeholders in this version

[Bank Name][Date(s) of Previous Phone Calls][Your Full Name][Your Account Number, last four digits if preferred for security][Checking, Savings, Credit Card, etc.][Branch Name or Location, if applicable][Your Mailing Address][Your Phone Number]

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