Complaint Letter to a Company for a Defective Product
Use this template when a product you purchased is defective, malfunctioning, or not performing as advertised. This letter is appropriate after initial customer service attempts have failed and you need a formal written record demanding a replacement, repair, or refund.
Related Templates
Complaint Letter to Landlord for Repairs
Use this template when you need to formally request that your landlord address outstanding maintenance or repair issues in your rental property. This letter is appropriate after verbal requests have gone unanswered and you need a written record of your complaint. It is firm and clear while remaining respectful and professional.
View Template📋 Complaint LettersComplaint Letter to an Insurance Company for Claim Denial
Use this template when your insurance company has denied a claim that you believe should be covered under your policy. This letter serves as a formal appeal and written record of your dispute, appropriate when initial verbal discussions with your insurer have not resolved the matter.
View Template📋 Complaint LettersComplaint Letter to an Airline for Lost Luggage
Use this template when an airline has lost, delayed, or damaged your checked baggage and you need to file a formal written complaint. This letter is appropriate when initial baggage claim reports have not led to resolution and you require compensation or the return of your belongings.
View Template📋 Complaint LettersComplaint Letter to a Restaurant for Poor Service
Use this template when you have experienced unacceptable food quality, poor customer service, or unsanitary conditions at a restaurant and wish to file a formal written complaint. This letter is appropriate when speaking with a manager on-site did not resolve the issue or when you want a documented record of the incident.
View Template📋 Complaint LettersComplaint Letter to a Contractor for Incomplete or Substandard Work
Use this template when a contractor, tradesperson, or home improvement professional has failed to complete agreed-upon work, delivered substandard results, or otherwise breached the terms of your contract. This letter serves as a formal written demand for resolution before pursuing legal or regulatory remedies.
View Template📋 Complaint LettersComplaint Letter to a Hospital for Incorrect or Excessive Billing
Use this template when you have received a hospital bill that contains errors, unexpected charges, or amounts that appear excessive compared to the services provided. This letter is appropriate when initial calls to the billing department have not resolved the issue and you need a formal written dispute on record.
View Template📋 Complaint LettersComplaint Letter to a Car Dealer for a Defective Vehicle
Use this template when you have purchased a vehicle that has significant defects, mechanical problems, or undisclosed issues. This letter documents the problems, references your purchase details, and requests repair, replacement, or refund under applicable consumer protection laws or warranty terms.
View Template📋 Complaint LettersComplaint Letter to a Hotel for a Bad Experience
Use this template when your hotel stay fell far below the standard you were promised or expected. This letter details the specific issues you encountered, references your reservation details, and requests appropriate compensation or resolution from the hotel management.
View Template📋 Complaint LettersComplaint Letter to an Online Retailer for Receiving the Wrong Item
Use this template when you have received an incorrect item from an online order. This letter clearly describes the discrepancy between what you ordered and what you received, provides relevant order details, and requests a specific resolution such as a replacement or refund.
View Template📋 Complaint LettersComplaint Letter to a Telecom Provider for Service Issues
Use this template when you are experiencing persistent problems with your telecommunications or internet service, such as frequent outages, slow speeds, or poor customer support. This letter documents the issues, references your account details, and demands a resolution or compensation.
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