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📋 Complaint Letters

Complaint Letter to a Company for a Defective Product (Short Version)

Use this template when a product you purchased is defective, malfunctioning, or not performing as advertised. This letter is appropriate after initial customer service attempts have failed and you need a formal written record demanding a replacement, repair, or refund. A shorter version for quick sending.

Dear [Company Name] Customer Service Department, I am writing to formally register a complaint regarding a defective product I purchased from your company. The details of my purchase are as follows:
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How to customize this template quickly

  1. Replace each placeholder with your real details.
  2. Adjust one sentence for your exact timeline and context.
  3. Read once for tone, then send.

Key placeholders in this version

[Company Name][Product Name][Model or SKU Number][Order Number][Date of Purchase][Store Name or Website URL][Purchase Amount][Provide a detailed description of the defect, e. g. Please let me know if you need any additional details from me. [Your Full Name]

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