Complaint Letter to an Online Retailer for Receiving the Wrong Item
Use this template when you have received an incorrect item from an online order. This letter clearly describes the discrepancy between what you ordered and what you received, provides relevant order details, and requests a specific resolution such as a replacement or refund.
Related Templates
Complaint Letter to a Company for a Defective Product
Use this template when a product you purchased is defective, malfunctioning, or not performing as advertised. This letter is appropriate after initial customer service attempts have failed and you need a formal written record demanding a replacement, repair, or refund.
View Template📋 Complaint LettersComplaint Letter to a Restaurant for Poor Service
Use this template when you have experienced unacceptable food quality, poor customer service, or unsanitary conditions at a restaurant and wish to file a formal written complaint. This letter is appropriate when speaking with a manager on-site did not resolve the issue or when you want a documented record of the incident.
View Template📋 Complaint LettersComplaint Letter to a Bank for Unauthorized or Fraudulent Charges
Use this template when you have discovered unauthorized or fraudulent transactions on your bank account and need to formally notify your bank in writing. This letter is appropriate when phone calls to customer service have not fully resolved the issue or when you want a documented record of your dispute for your protection.
View Template📋 Complaint LettersComplaint Letter to a Hotel for a Bad Experience
Use this template when your hotel stay fell far below the standard you were promised or expected. This letter details the specific issues you encountered, references your reservation details, and requests appropriate compensation or resolution from the hotel management.
View TemplateHow to customize this template quickly
- Replace each placeholder with your real details.
- Adjust one sentence for your exact timeline and context.
- Read once for tone, then send.
Key placeholders in this version