Complaint Letter to an Online Retailer for Receiving the Wrong Item (Short Version)
Use this template when you have received an incorrect item from an online order. This letter clearly describes the discrepancy between what you ordered and what you received, provides relevant order details, and requests a specific resolution such as a replacement or refund. A shorter version for quick sending.
Related Templates
Complaint Letter to an Online Retailer for Receiving the Wrong Item
Use this template when you have received an incorrect item from an online order. This letter clearly describes the discrepancy between what you ordered and what you received, provides relevant order details, and requests a specific resolution such as a replacement or refund.
View Template📋 Complaint LettersComplaint Letter to a Company for a Defective Product
Use this template when a product you purchased is defective, malfunctioning, or not performing as advertised. This letter is appropriate after initial customer service attempts have failed and you need a formal written record demanding a replacement, repair, or refund.
View Template📋 Complaint LettersComplaint Letter to a Restaurant for Poor Service
Use this template when you have experienced unacceptable food quality, poor customer service, or unsanitary conditions at a restaurant and wish to file a formal written complaint. This letter is appropriate when speaking with a manager on-site did not resolve the issue or when you want a documented record of the incident.
View TemplateHow to customize this template quickly
- Replace each placeholder with your real details.
- Adjust one sentence for your exact timeline and context.
- Read once for tone, then send.
Key placeholders in this version