Complaint Letter to a Telecom Provider for Service Issues

Use this template when you are experiencing persistent problems with your telecommunications or internet service, such as frequent outages, slow speeds, or poor customer support. This letter documents the issues, references your account details, and demands a resolution or compensation.

Dear [Telecom Provider Name/Customer Service Department], I am writing to formally express my dissatisfaction with the quality of [type of service, e.g., internet, mobile phone, cable television, home phone] service I have been receiving from [Provider Name] at my [home/business] address. My account number is [Account Number], and I have been a customer since [date or duration, e.g., March 2023, approximately three years].

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How to customize this template quickly

Replace each placeholder with your real details.
Adjust one sentence for your exact timeline and context.
Read once for tone, then send.

Key placeholders in this version

[Telecom Provider Name/Customer Service Department][type of service, e.g., internet, mobile phone, cable television, home phone][Provider Name][home/business][Account Number][date or duration, e.g., March 2023, approximately three years][timeframe, e.g., two months, several weeks][describe issues, e.g., frequent internet outages lasting anywhere from thirty minutes to several hours at a time, download speeds consistently measuring at a fraction of the speed I am paying for in my plan, dropped calls and poor signal quality despite being in a well-covered area, intermittent television service with channels freezing or going black without warning]

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